Q. Can we talk to you directly, right now?
A. Yes, of course. Please ring us on 226743946 OR 9820303984.
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Q. Are we restricted to items on the website OR catalogue only?
A. No. We can source most things. If you see an item you like and its not listed in our catalogue or website, just call us, and we will do our best to find it for you.
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Q. How will you customise/personalise my selected products with my logo?
A. You need to send us your logo artwork. All the artwork sent to us would be in Vector Format with all fonts converted to outlines, any colours would have their Pantone references included and it would be in an CDR, Ai, EPS or PDF Format. You can email it to us or can be provided on a disc with a resolution 300 dpi and at the required print size or larger.
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Q. What is suitable artwork?
A. Suitable artwork is essential in order to supply your selected goods with a neat and clearly defined print. A business card or letterhead is NOT sufficient for final artwork.
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Q. How will you match the print colour to my logo colour?
A. You will need to supply us with your colour references. Every colour has a Pantone Matching System (PMS) reference number. This is a system used throughout the industry to ensure any printer can match colours specified by any designer.
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Q. Where will I find my artwork references?
A. The designer who originally created your logo or the printers who print your company stationery will probably have the artwork and PMS references.
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Q. How can I be sure that my artwork will be printed as I expect it to look and at an appropriate size for the product it is intended for?
A. You will be sent an artwork proof, showing colour separations, however actual colour(s) cannot be shown by this method. This proof will require approval before the products are personalised. Amendments can be made at this point if you are not entirely happy with the artwork.
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Q. Can we see actual samples of the products before we buy them?
A. Yes you can. However the sample will not be personalised to you, and all samples are chargeable unless returned in good condition within a specified time.
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